FREQUENTLY ASKED QUESTIONS

Yes, we are still delivering flowers, plants and gifts Sydney-wide. We are accepting orders until 2pm Monday to Saturday or until our delivery capacity is reached for each day. Our stores in Miranda are currently closed until further notice. Our drivers will provide contactless delivery wherever possible.

We are always open online orders can be placed 24/7.
For store locations and opening hours, please use the store locator.

Yes, we sure do! Orders for same day delivery must be placed before 2pm (AEST) Monday-Saturday, and 9am on Sunday.

Normal flower delivery hours for Dust Flowers are between 9am and 5pm, Monday to Friday. There are limited deliveries on Saturday. Dust Flowers do not deliver on public holidays.

We’re offering FREE delivery to Miranda suburb and only $10 to most of the suburb around the Shire local area.
Standard delivery to most Sydney suburbs is $15.
Some distant Sydney suburbs are between $20-30 depending on the distance from Miranda Store.

Need flowers delivered today? For same day delivery in Sydney, orders must be placed by 2pm (AEST) Monday - Saturday and by 9am (AEST) on Sunday to guarantee same day delivery excluding Public Holidays or until capacity of delivery is reached.

Dust Flowers delivers throughout the greater Sydney area. For some reason, if you can’t find the suburb in our system. Please give us a call and we’ll gladly assist you.

If you wish to place an order for delivery outside of Sydney, please call us at (+ 61) 416 768 999 or email info@dustflowers.com.au and we will gladly assist you in finding a suitable florist.

We cannot guarantee a specific delivery time. We will make every attempt to fulfil your request but cannot guarantee it.
All orders to businesses will be delivered by close of business.

You can request us to call the recipient prior to delivery by putting a note in the "delivery notes" field on the order page. We may call a recipient, when necessary, in order to ensure your delivery runs as smooth as possible.
Please note, that all deliveries to hospitals are confirmed prior to delivery.

If the recipient is not home when the delivery is made the flowers or gift will be left at the recipients front or back door, if requested to do so by the sender; or if our experienced couriers deem it safe to do so.
If the gift cannot be left safely, we will contact you to work out a solution.

Dust Flowers will attempt to find the correct address. If the flowers are delivered to the address supplied by the customer and the address is incorrect additional charges may apply to remake the flowers and arrange a re-delivery. Please make sure the address is correct when you order and check the order confirmation email when it is received.

We will make every effort possible. This is not possible if the order is already with our driver for delivery.

Please request it at the time of the delivery and where possible we can let you know.

All prices are displayed in Australian Dollars ($AUD).

Should you have any queries, please don’t hesitate to contact us at info@dustflowers.com.au or call us on (+ 61) 41 6768 999 and we will gladly assist you.